Ten Live Deliver Great Customer Service

recruitment solutions

We consistently score 100% excellence for service in our customer satisfaction surveys  (Ten Live Customer Satisfaction Surveys 2016-2017)

9 out of 10 Ten Live Candidates Would Recommend Us – Compared to an industry average of 78% (Ten Live candidate database 2016-2017)

80% Of Our New Customers Come From Referrals (Ten Live client database 2016-2017)

Our Average Time-To-Hire Is 7-10 days for permanent placements compared to an industry average of 31-60 days!

Many Of Our Customers Have Been Working With Us Now For Over 25 Years (Ten Live client database 2016-2017)

Ten Live consistently rank N0.1 compared to our competitors for candidate engagement on social media

Are You Getting Great Service From Your Current Recruitment Agency?

How would you rate the service you receive from your current recruitment agency? At best, would you score it as average, perhaps even good. Or, at worst, would you say they provide a pretty poor service with an indifferent attitude to you, your resourcing and business needs?

We Care About Getting It Right

We want to improve skill sets within your business and in turn your results. Every single team member at Ten Live works tirelessly with you throughout the entire recruitment process to ensure you get the right people for your business. Whether you are a client or candidate, Ten Live staff always go the extra mile to support our customers.

We Really Listen To You

Our expert recruitment consultants invest the time to make sure they know exactly what you are looking for. They focus on personal, one-to-one relationships and will proactively support you towards your goals.

We Talk To Our Customers Every Day And Respond 24/7

By keeping in regular contact with our customers we can respond quickly to any changing resourcing needs. We provide round-the-clock, 24 hours a day, 365 days a year assistance via phone, email, Skype, social media. Whether this is job specification requirement changes, peak volume management, up-sourcing or scaling back manpower as required. We will always reply and resolve any issues quickly and efficiently.

We Deliver Quality Results

Award-winning, fast-turnaround, quality recruitment.  We are one of the first recruitment agencies in the UK to achieve the latest ISO 9001 accreditation, ISO 9001:2015 – indeed one of the very first companies in any sector in the whole of the UK to do so !

 We Match Top Talent To Top Companies

Our recruiters know their marketplaces inside out and understand where the skills shortages are.  More importantly, they can readily and quickly attract and successfully place the most talented individuals to match fill gaps in your workforce

“Fantastic service that is delivered by Ten Live’s unique way of assessing and assigning the right people to the right task – this minimises our staff turnover and maximises our labour productivity” – Top 10 Global Logistics Client

Our Customers Are Very Loyal

Our customers like us (a lot !) and trust us to source quality, best-in-market candidates matched to their business needs. Many of our customers have been working with us since our business started and a high percentage of new customers also come from customer referrals. We have an excellent reputation in the candidate marketplace and excel at attracting top candidates.

“We have been a partner with Ten Live since their inception. We have developed a strong business partnership based on the excellent client service, quality of staff and overall professionalism they provide. Ten Live is now a key supplier of agency staff, and have been significant in supporting our production volumes (the highest in the company’s history). We look forward to a continuing strong relationship with Ten Live” – FTSE 250 company

About Ten Live Group

Ten Live is an award-winning multi-Sector recruitment agency specialising in the IT, Technical (oil & gas, engineering, manufacturing), Professional / Executive, Accountancy / Finance, Rail, Logistics, Industrial, Sales and Marketing, Office, HR / Education / Training, Healthcare, Food and Drink sectors.

Contact our expert recruiters to find out how Ten Live can attract and source top candidates for your organisation.

E: info@tenlivegroup.com // Tel: +44 (0) 1236 702 007

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