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Posts Tagged: quality management

Yet Another Successful Client Audit for Ten Live Group!

ISO Ten Live Group

Award-winning international recruitment agency Ten Live Group is proud to have once again achieved a 100% audit pass with a logistics client, one of the UK’s top retailing giants. Key Areas Successfully Assessed In The Audit: Clear understanding of our clients’ job and site(s) requirements Quality management processes to attract and identify skilled personnel in terms […]

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Ten Live – We Really Do Deliver Great Customer Service !

Here at Ten Live our mission is simple –  100% customer service excellence.  People are our business. We we work extremely hard to build the fantastic relationships that we have with our customers – our clients, contractors and candidates.  We really listen to our customers to understand what they want and need.   We respond quickly. We […]

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Ten Live Achieve ISO 9001 Accreditation Once Again !

A great start to 2016 for Ten Live Group ! Ten Live are delighted to announce we have once again been accredited with the globally-recognised and respected quality management standard  ISO 9001 (ISO 9001:2008) certification for another year running by our third party certification auditor URS.  ISO 9001:2008 certification is awarded to companies demonstrating ; […]

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Delivering Customer Service Excellence

At Ten Live we lead the way in our industry for delivering customer service excellence By delivering the WOW factor our customers are not just very satisfied customers, but loyal clients who return for repeat business. At Ten Live we think about customer service in a different way, in a way that delivers fantastic experiences and […]

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Ten Live Accredited ISO 9001:2008 Once Again

A great end to another great year for Ten Live !   We are delighted to announce we have been accredited with the globally-recognised and respected quality management standard,  ISO 9001:2008 certification for another year running, by our third party certification auditor, URS, with 100%  excellent results. ISO 9001:2008 certification is awarded to companies which […]

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Ten Live Awarded Preferred Supplier Status With Global Oilfield Services Company

‘s success in the oil & gas sector continues to go from strength to strength, achieving preferred supplier status with one of the UK’s leading global oilfield services companies, based in Aberdeen. “We are  delighted to have been selected for this opportunity with our client whose commitment to  quality and service excellence mirrors our own core values. Our […]

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Ten Live achieve ISO 9001 certification again – 2014

Outstanding customer-centric services you can trust For another year running  are delighted to announce we have been awarded ISO 9001 certification, the globally recognised and highly-respected quality management standard, by our third party certification auditor, URS, with excellent results and feedback.   ISO 9001 certification is awarded to companies which demonstrate; Total quality management Commitment […]

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What is ISO 9001 ? And why you need it for your business

What is ISO 9001  ? ISO 9001 is the internationally recognised and respected standard for the quality management system of businesses, based on 8 quality management system principles in line with the International Standards Organisation (ISO).  ISO 9001 is a set of strategic tools and guidelines to help your company tackle some of the most demanding […]

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Why is international quality management standard ISO 9001:2008 important to running your business efficiently and effectively ?

What is ISO 9001:2008 ? ISO 9001:2008 is the internationally recognised and respected standard for the quality management system of businesses, based on 8 quality management system principles in line with the International Standards Organisation (ISO).  ISO 9001:2008 is a set of strategic tools and guidelines to help your company tackle some of the most […]

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